All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using Australia Post will not have tracking numbers .
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Australian Orders are 99% inclusive of Free Postage ( LARGE HEAVY or Small BULK Quantity items ( like plugs and small paints ) will incur an additional charge, this will be addressed in the item description. )
Please understand its impossible for us to send out a PLUG which is $1.30 with FREE Postage, some items are just not possible to be inclusive of the offer, as much as we try. We try to encourage larger orders, which combine postage and save you guys money in the long run.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Please click on the International Shipping tab at bottom of page to get information of placing orders.